VETERANS USE

Beginning June 8, 2020, below is the new process for reporting ER encounters for veterans:

Effective 09/06/2019; every veteran, regardless of service-connected disability, regardless whether they were sent by VA or went on their own, will be covered/paid by Mission Act/Triwest.

Veteran must be eligible for VA care; Meaning, veteran must have been seen in the VA by a provider, within the last 24 months to be eligible.

Veteran MUST CONTACT THE CENTRALIZED CALL CENTER WITHIN 72 HOURS. NO EXCEPTIONS. The Mission Act will NOT cover any veteran, regardless of service connection, if they don't!

Telephone Number: 844-72HRVHA (844-724-7842)

Fax Number: 933-72HRVHA (833-724-7842)

Email: VHAEmergencyNotification@va.gov